The Wall Street Journal recently posted an article about an estimated 11 million fake business listings on Google Maps. That same day, Google released both a response to the article and updates to Google My Business (GMB). For the real businesses that are dealing with fake listings on Google Maps, these latest updates appear to be a quick solution …
86% of consumers use Google Maps to research local businesses. From Google Maps, consumers can then look at reviews, attributes, and photos featured on your Google My Business (GMB) listings to make decisions about whether to visit. One of GMB’s best features is that it relies on consumer-generated content like reviews and photos to drive more …
Reviews are a great way for your credit union to build a positive reputation. But they can be a nightmare if an angry commenter has a bone to pick with you. In a world where anybody can critique your credit union without ever visiting a branch or coming face-to-face with your employees, it’s crucial to …
Facebook has just announced big changes to your Facebook Business Pages. Mark your calendars to check Facebook on Wednesday, Aug. 22, 2018, when most of the changes to your business pages will occur. In the meantime, give this article a read to see the updates and why they might matter to your credit union. 1. …
Every year, financial institutions close the door of branch locations across the United States. In fact, according to Callahan’s BranchAnalyzer, credit unions and banks closed 1,646 and 5,295 branches, respectively, in the 12 months ending on June 30, 2017. There are several steps that need to be taken when closing a branch. One that often …
The Local Search Association predicted earlier this year that Google would roll out new features and enhancements to its Google My Business platform. The predictions were correct! With 3.5 billion searches each day and 52.2% of all web pages served through mobile phones, it’s obvious credit unions need to keep search, including local search, top …