How-To Guides

Looking for help with claiming your listings or more information on local SEO in general? This section has those documents and more. Check it out today.

How To Claim Your Listings

We’ve prepared step-by-step guides on claiming your listings on all the major provider sites. Download our full guide or click an individual icon below to read the guide for that specific provider.

How to Set Special Holiday Hours

The holidays are a busy time of year for everyone, and it’s easy to let small details slip through the cracks, like updating your local listings with your holiday hours. However, the last thing you want is to anger a member or potential member who took the time to research your hours, only to find out you’re closed. We’ve created a guide to help you update your holiday hours on Google, Bing, Yelp, and Facebook.

Local SEO Checklist

The complete how-to guide for credit union local SEO.

Use this guide to learn the key steps to implementing a successful local SEO strategy, including:

  • Tier 1 & 2 Listings
  • Reviews
  • Social Media
  • Local Rankings & Competition

Review Response Template

These days, 88% of consumers trust online reviews as much as personal recommendations. Whether you receive a positive or negative review, it’s important to respond to that review in an effort to show your members and search engines your commitment to member satisfaction. This guide gives you some great ways to respond to both negative and positive reviews!

Local SEO 101

Local Business Listing Attributes:
Your “business title” is one of the most important factors for ranking well in the local search engines. This guide explains the importance of every aspect of Name, Address, Phone, and more – and how to get them right.

Claiming Your Listings:
So you know you NEED to claim your listings – but do you know exactly why? Claiming any listing of your credit union online verifies that you are the owner of a valid business and authorized to maintain its presence on the web.

Everything About Citations:
Citations are defined as mentions of your business name and address on other webpages—even if there is no link to your website.

Why Duplicate Listings Matter:
When a local business has more than one listing for a single physical location in an online directory, these other listings are considered duplicates.

Video Tutorials

Click to view video tutorials covering every section of CUBrandMonitor, including how to manage your account and branch settings.

Shortcuts & FAQs

Save time by learning these must-know platform shortcuts.