Knowledge Base Archives: How We Can Help

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Webinar: Do’s And Don’ts Of Reviews

One negative review can turn away 30 new members. Ouch! Watch this webinar to learn best-practices in review management, getting more positive reviews, which reviews to respond to, which websites to focus on, and more!   Click here to download the slides.   Watch the Webinar:

Helpful Documents How We Can Help Listings

Claiming Your Listings: Yahoo

Introduction Yahoo is the Internet’s third most popular search engine, so it needs to be up there on your business listing venture. They do not make claiming easy, as their goal is to get you to buy paid listing management services through Yext. You can list for free, but it’s a long process; they don’t …

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Claiming Your Listings: Bing

Bing is the second-most visited search engine on the Internet. If people aren’t searching on Google, chances are, they are searching for your credit union on Bing (thanks to Microsoft setting work desktop computer homepages to Bing). The other benefit with doing Bing next is it is the process is simple. One thing to note …

Helpful Documents How We Can Help Listings

Claiming Your Listings: Facebook

Overview You may have not set up a Facebook page for every branch, but there is a very good chance one has already been created for you. That’s because general Facebook users and 3rd party aggregators went out and created them for you (sometimes even creating duplicates), without your knowledge. Facebook has changed the names …

Helpful Documents How We Can Help Listings

Claiming Your Listings: Google

Here are the steps to getting listed on Google: For reference, the Google My Business support center is located here. In this day and age, the majority of businesses are already listed on Google. If you see your credit union branches already listed, this may have happened because you, a former employee, or a member …

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Guide to Claiming Your Branch Listings

This guide offers a step-by-step guide to claiming your listings on each of the major provider sites. Click to download the full guide here. What to Keep In Mind Whether you are listing your credit union for the first time, or re-claiming a location to clean it up, here are six very important things you …

CUBrand Monitor
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CUBrandMonitor User Guide

The CUBrandMonitor User Guide walks you step-by-step through the platform. We provide details on how to use each tab, including the Admin sections found under My Account. Click to Download the CUBrandMonitor User Guide.

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Why Duplicate Listings Matter

Let’s start with a quick definition. When a local business has more than one listing for a single physical location in an online directory, these other listings are considered duplicates.   A variety of negative outcomes can arise from the presence of duplicate listings, detracting from your local business’s ability to rank well and win …

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The Everything Guide to Citations

Why Citations Are Important to the Success of Your Local Business Citations are defined as mentions of your business name and address on other webpages—even if there is no link to your website. An example of a citation might be an online yellow pages directory where your credit union is listed, but not linked to. …

CUBrand Monitor