Guide to Claiming Your Branch Listings

This guide offers a step-by-step guide to claiming your listings on each of the major provider sites.

Click to download the full guide here.

What to Keep In Mind

Whether you are listing your credit union for the first time, or re-claiming a location to clean it up, here are six very important things you need to know before getting started:

1. Remember your login information 
   • You will be creating an account for each provider site, and your username may not always be available. It is important to store your information in a safe
2. Do not always follow the exact instructions these websites give
   • Some of the steps listed online are outdated or do not work with systems you have set up internally. If necessary, look for opportunities to get a live person on the phone (we will provide you with the phone numbers we found).
3. If you work at headquarters office, to claim your businesses, it will generally have to be done through each branch location.
   • These search engines want to make sure you are who you say you are. Whatever phone number and/or address you are using for the business, the search engines will double check through either a phone call, text, or pin number they mail to you.
4. All of these websites are very sensitive, if you try to hit the “back” button once you are in the process of listing a business, you will lose everything and have to start
5. Keep your data relevant
   • Many credit unions, members, and prospective members are surprised with information they find on listings because is incorrect/not updated, even linking them to the wrong website.
   • If your credit union is already listed and the information is incorrect, it’s likely the information is incorrect in other Your goal is to claim the listing so if your information changes in the future, or if you want to make updates, you can do so because you own the page.
6. Listing your businesses will be worth it
   • Once you have claimed all your locations across all the search engines, signing back in is a piece of It’s a great feeling to be in control of all your listings and your search rankings will improve because of it!