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Set Up Your Email Alerts

CUBrandMonitor allows you to set your email alert preference so the right information gets delivered to you when you want it most.

To set up your alerts, click the My Alerts link in the top-right corner of CUBrandMonitor. Once in the alert section, select +Add New Alert.

You can choose from four pre-built email templates or choose to create your own:

  1. Real-Time Reviews – An email is sent whenever you receive a new review. Note: Providers currently supported: Google, Facebook.
  2. Daily Reviews Template – A daily e-mail alert with the details you need in order to manage your online reviews. Read what customers are saying about you, monitor responses from your team members, and follow up on customer issues as needed.
  3. Weekly Social Template – A weekly report tracking your growth on social media, including followers and post counts. Also includes an analysis of trending hashtags about your business and provides some recent examples.
  4. Monthly Report – A monthly report containing high-level insight into performance and presence over the past 30 days. Track trends in reputation, search rankings and listing accuracy to consistently improve local SEO over time.

Create-Your-Own Template

Build your own email to custom specifications! Start by choosing the delivery schedule and recipients you desire. Next, design the email to include the content you care about by selecting from available Gadgets and filters.

Once you set up all your alerts, you can manage them on the Manage Alerts page.

You can edit (using the pencil icon), copy (using the paper icon), send a test (using the paper airplane icon), or delete (using the x icon).

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