The Wall Street Journal recently posted an article about an estimated 11 million fake business listings on Google Maps. That same day, Google released both a response to the article and updates to Google My Business (GMB). For the real businesses that are dealing with fake listings on Google Maps, these latest updates appear to be a quick solution …
86% of consumers use Google Maps to research local businesses. From Google Maps, consumers can then look at reviews, attributes, and photos featured on your Google My Business (GMB) listings to make decisions about whether to visit. One of GMB’s best features is that it relies on consumer-generated content like reviews and photos to drive more …
Reviews are a great way for your credit union to build a positive reputation. But they can be a nightmare if an angry commenter has a bone to pick with you. In a world where anybody can critique your credit union without ever visiting a branch or coming face-to-face with your employees, it’s crucial to …