Helping members is the heart of the credit union industry. We’ve been talking to credit union leaders and experts at Gallup about the difference between financial health and financial wellbeing, how to measure them, and what it means for credit unions and their members.
Here are some insights from our recent Financial Wellness theme week on CreditUnions.com:
What Financial Challenges Do Members Think They’ll Have In 2021 – A poll by Gallup directly asked credit union members: “What financial challenges do you anticipate in the next six to 12 months?” Read more about the three prominent themes and how to help members.
Driving Market Differentiation Through Member Engagement – This webinar shares key takeaways from Gallup’s Financial Services Study and provides details on how credit unions can differentiate in today’s environment by focusing on the person behind the member. Watch here.
What’s In A Name: Director Of Financial Wellness And Wellbeing – In this interview, Jeff Sobieralski, Director of Financial Wellness And Wellbeing at Teachers Credit Union ($3.9B, IN) talks about his role and how the credit union serves members. Read now and meet Jeff.
Why Financial Wellbeing Is Critical to Member Success – Members who agree that their credit union looks out for their financial wellbeing are three times more likely to be engaged. Learn more about how member success and engagement is tied to financial wellbeing.
Interested In Learning More About Implementing Financial Wellbeing And Member Engagement Programs At Your Credit Union?
Callahan & Associates and Gallup have teamed up to help credit unions drive better service and member engagement through the lens of financial wellbeing. Learn more about the 5-year program and how you might be able to implement it at your credit union.
More Blogs
How Interra Is Advancing Its Purpose Journey
Several years ago, the five-member executive team of Interra Credit Union ($1.7B, Goshen, IN) participated in a virtual learning experience from Callahan & Associates offered in collaboration with Harvard Business School Online.
3 Peer Group Types That Go Beyond Asset Size
While benchmarking your performance against asset-based peer groups has value, relying strictly on asset size for peer group analysis can skew your benchmarks by including credit unions that don’t share much in common with your institution. Just take a look at this...
How To Address Board Concerns On Performance
Navigating Tough Questions: How to Address Board Members' Concerns about Financial Performance As a credit union leader, you understand that one of your most important responsibilities is to articulate your credit union's financial performance to the board of...
CECL: Everything You Need To Know
CECL: Everything You Need To Know In 2016, the Financial Accounting Standards Board announced that they would change the methods financial institutions used to calculate and report charge-offs. This new regulation changed the method from an Allowance for Loan and...
4 Most Commonly Confused Call Report Codes
Callahan's Tips For Correctly Reporting To The NCUA The NCUA’s 1Q22 5300 Call Report contained over 1,000 new, erased, and changed codes, leaving many credit unions in the dark on how to correctly report quarterly. As credit unions familiarize themselves with the...
Peer Suite Access Levels For Suppliers
Callahan & Associates is getting ready to launch four access levels within the Peer Suite for suppliers. Find out which access level is right for you.
Peer Suite Access Levels For Credit Unions
Callahan & Associates is getting ready to launch three access levels within the Peer Suite for credit unions. Find out which access level is right for you.
How BCU’s Purpose-Driven Mindset Drives Growth
Key Results from Sustainable Business Strategy In the first quarter of 2022, a dozen BCU ($5.4B, Vernon Hills, IL) team members participated in Sustainable Business Strategy, a virtual-learning experience offered by Callahan & Associates in collaboration...
Leverage Your Peers For Vendor Due Diligence
When it comes to picking the right digital banking vendors for your institution Callahan & Associates knows how important it is to conduct a robust analysis before signing on the dotted line. Often, vendors will offer a curated list of client referrals you can...
Let The Policy Exchange Expedite Your Hiring Process
There have been few moments in American history in which the economy has experienced as much whiplash as the COVID-19 pandemic. After an economic shutdown brought an extended period of turmoil and job loss, we experienced a rapid V-shaped recovery which has brought...