Callahan’s Impact Center is a compilation of webinars, publications, tactical documents, and more, all centered around creating a positive community impact.
The Impact Center also features case studies and blog posts from creditunions.com that highlight how member-owned financial cooperatives are generating benefits for members and employees alike.
Here are four must-read articles highlighting the impact credit unions have made on their members and communities:
A Better Life For Members Is A Phone Call Away
During the pandemic, the five-person outbound calling team at Affinity Credit Union ($3.6B, Basking Ridge, NJ) made it their mission to assist struggling members with their financial wellbeing. While previously operating as a transaction hub that strived to onboard new members into the credit union via in-depth interactions, the role of the team shifted during the pandemic. Now, the team proactively calls members who are experiencing financial hardship. Although these discussions are often complex and difficult, the team has been able to more accurately pinpoint the exact needs of members while also providing a wide array of solutions. Read more.
A Force Of Change For Diversity, Equity, And Inclusion
Spurred by calls for racial justice in early 2020, Teachers Credit Union ($4.2B, South Bend, IN) created a 12-person DEI task force in an effort to advance the diversity, equity, and inclusion initiatives at the cooperative. Early data suggests that this cross-departmental group has made significant progress in many key balance sheet metrics, including wallet share. Read more about this task force and the impact it’s having.
4 Steps To Take Before Writing An Impact Report
Creating an impact report for your credit union can seem like an overwhelming endeavor. Credit unions make an impact in so many unique ways for their members. Impact reports are a great way for credit unions to showcase the positive effect they’re having in the lives of all they serve. This blog piece provides four steps credit unions should take when preparing to put together an impact report. Read more about how to write the best possible report for your credit union.
What’s In A Name: Bilingual Business Development Director
GreenState Credit Union ($7.5B, Des Moines, IA) is the biggest lender in the Hawkeye State. To better suit the needs of the increasingly diversifying state, in which the Latino population is expected to double by 2050, the GreenState hired Kenia Calderon Ceron in March. Ceron is the cooperative’s first vice president/bilingual business development director and oversees a key element of the credit union’s outreach strategy. Read more about how this new position helps GreenState better serve the growing Latino community.
The Impact Center is constantly being updated with new articles highlighting the positive impact that credit unions make on their members and the communities in which they serve. Join the Impact Network today to join the initiative. Callahan clients can access the Impact Center through the client portal. These articles are also available on creditunions.com.
More Blogs
Webinar Recap: How Callahan Quantifies Credit Union Impact
We recently hosted “Measure Your Mission: How To Quantify Credit Union Impact” as part of the quarterly Tableau User Group (TUG) engagement webinar. In it, we outlined the goals of Callahan’s impact initiative, how impact metrics are quantified, and what credit unions...
3 Ways To Use 2Q21 Data
The NCUA has officially released second quarter credit union data. Callahan provides your credit union a multitude of ways to analyze this updated data to benefit your cooperative. Here are three: 1. Build custom tables in Peer-to-Peer In Peer-to-Peer, credit unions...
Recapping The Impact Network Meet-Up
On August 17, dozens of credit unions joined Callahan & Associates for the first ever Impact Network Meet-Up. This event, which was open to Impact Network participants only, was created to help participating credit unions form connections, start impact-related...
2Q21 Credit Union Trends and Takeaways
More than 1,200 industry peers joined us on Aug. 11 for 2Q 2021 Trendwatch. Callahan highlighted trends in lending, membership, and more as behavior amongst credit union members changed in accordance with the steady economic reopening. Most notably, credit union...
We’re Re-Building Peer-To-Peer From The Ground Up, Here’s What You Can Expect
Intuitive design. Faster analysis. Enhanced reporting. All packaged into a sleek, modern interface. Those are just a few of the changes you can expect with the launch of Callahan’s Peer+ software, coming January 2022. We’re excited to share that the classic...
This Month In Impact
This year, Callahan began our impact initiative, in which we seek to build a network of credit unions with the goal of empowering member-owned financial cooperatives to better articulate their value through a mission-focused lens with the help of new metrics and best...
1Q21 Strategy & Performance Now Available For Download
One of the premier publications produced by Callahan & Associates is Strategy & Performance, a quarterly magazine that highlights the newest trends and data from around the credit union industry. As the industry emerges from the other side of a strenuous and...
1Q21 Credit Union Takeaways and Trends
Amidst an industry landscape that is undergoing massive changes as a direct result of the COVID-19 pandemic, credit unions found a multitude of ways to adapt to the evolving needs of their members. Using data obtained from credit unions during the first quarter of...
Introducing The Credit Union Impact Center
The Impact Center is a compilation of webinars, publications, tactical documents , and more, all centered around creating a positive community impact.
Peer Group Criteria That Go Beyond Asset Size
Three peer group examples for a more accurate credit union benchmarks.