Through all the ups and downs, twists and turns that 2021 put the credit union industry through, Callahan has continued empowering credit unions to impact their communities in meaningful ways.

That includes our webinars, which offer key insights into a variety of aspects of the industry and give attendees the opportunity to interact with the speaker during the event. They’re archived on CreditUnions.com, and thousands of industry professionals viewed these recordings in 2021. Here are the top five most-viewed webinars from this eventful year!

Logix Drives Analytics Through Data Integration

Logix Federal Credit Union’s manager of business Intelligence, Nicole Lopez, discusses how her team has leveraged The Knowlton Group’s VeriCU Data Platform and Tableau to achieve ROI-driven outcomes.

Presented in February, this webinar provided clarity regarding data centralization, analytics, and how to deepen member relationships during a particularly fraught time in the pandemic.

Best Practices For Business Intelligence Projects

Kelly Gage, senior business intelligence analyst at Red Canoe Credit Union, shares key learnings she’s gathered over the years handling the requests and projects that hit her analytics team.

This April webinar is impactful for those within the business intelligence field. Gage discusses how to translate between the needs of business users and the “IT speak” that can be tricky to comprehend from the outside.

How To Build Business Relationships

Marc Ernest, chief relationship officer at Franklin Mint Federal Credit Union, discusses how the credit union has leaned on treasury, ACH, and other business essentials as well as financial education and personal outreach to add approximately 500 select employee groups a year.

For credit unions employing a SEG strategy, this webinar could help you expand your abilities to form both business and consumer relationships.

How To Use Everyday Conversations To Improve Financial Wellbeing

Jeff Sobieralski, director of financial health and wellbeing at Teachers Credit Union, and Michelle Straber, assistant vice president of learning and performance, discuss how the credit union formalized conversation training for employees to dig deeper into a member’s underlying financial health.

Establishing personal and deep relationships with your members is essential for credit union success. This webinar shares how to generate conversations that help build loyal members for the long term.

How To Launch Employee Resource Groups

Callahan’s Alix Patterson moderates a discussion on  actions cooperatives should consider as they seek new ways to support diverse groups of employees.

Employee Resource Groups (ERGs) are becoming more prominent in workplaces. These voluntary groups are designed to support employees with shared life experiences and backgrounds. This webinar explains how they could benefit your credit union.

To view more of Callahan’s webinars, visit our webinar page on CreditUnions.com.

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