4 Impact Articles To Read

Callahan’s Impact Center is a compilation of webinars, publications, tactical documents, and more, all centered around creating a positive community impact.

The Impact Center also features case studies and blog posts from creditunions.com that highlight how member-owned financial cooperatives are generating benefits for members and employees alike.

Here are four must-read articles highlighting the impact credit unions have made on their members and communities:

A Better Life For Members Is A Phone Call Away

During the pandemic, the five-person outbound calling team at Affinity Credit Union ($3.6B, Basking Ridge, NJ) made it their mission to assist struggling members with their financial wellbeing. While previously operating as a transaction hub that strived to onboard new members into the credit union via in-depth interactions, the role of the team shifted during the pandemic. Now, the team proactively calls members who are experiencing financial hardship. Although these discussions are often complex and difficult, the team has been able to more accurately pinpoint the exact needs of members while also providing a wide array of solutions. Read more.

A Force Of Change For Diversity, Equity, And Inclusion

Spurred by calls for racial justice in early 2020, Teachers Credit Union ($4.2B, South Bend, IN) created a 12-person DEI task force in an effort to advance the diversity, equity, and inclusion initiatives at the cooperative. Early data suggests that this cross-departmental group has made significant progress in many key balance sheet metrics, including wallet share. Read more about this task force and the impact it’s having.

4 Steps To Take Before Writing An Impact Report

Creating an impact report for your credit union can seem like an overwhelming endeavor. Credit unions make an impact in so many unique ways for their members. Impact reports are a great way for credit unions to showcase the positive effect they’re having in the lives of all they serve. This blog piece provides four steps credit unions should take when preparing to put together an impact report. Read more about how to write the best possible report for your credit union.

What’s In A Name: Bilingual Business Development Director

GreenState Credit Union ($7.5B, Des Moines, IA) is the biggest lender in the Hawkeye State. To better suit the needs of the increasingly diversifying state, in which the Latino population is expected to double by 2050, the GreenState hired Kenia Calderon Ceron in March. Ceron is the cooperative’s first vice president/bilingual business development director and oversees a key element of the credit union’s outreach strategy. Read more about how this new position helps GreenState better serve the growing Latino community.

The Impact Center is constantly being updated with new articles highlighting the positive impact that credit unions make on their members and the communities in which they serve. Join the Impact Network today to join the initiative. Callahan clients can access the Impact Center through the client portal. These articles are also available on creditunions.com.