For 35 years, thousands of credit unions have trusted Callahan & Associates to provide comparative analysis and strategic insight. Our 35th year, 2020, was nothing like the previous 34.

The Federal Credit Union Act that launched the movement was passed during the Great Depression. Although today’s context is different, the needs of members are just as real. One of the aspirations we hear from many credit unions is how they’re committed to becoming — or remaining — a pillar of their community.

At Callahan, we also talk a great deal about purpose. Our work across the industry has shown that innovation comes easiest for organizations that have a clear purpose that everyone understands and on which everyone agrees.

As we look at the contributions Callahan made to credit unions in 2020, it was also exciting to see how our team came together.

From virtual roundtables and planning sessions to our second Purpose Symposium and the development of impact tracking tools and dashboards, our team tirelessly focused on giving credit unions the context and inspiration to deliver member value.

Helping credit unions thrive is in our DNA at Callahan & Associates. We combine credit union data and analytics with insight from the industry’s best minds to identify market opportunities, solve shared challenges, and discover ways credit unions can better serve their members.

Our 2020 Impact Report contains our reflections on the past year, how Callahan served the credit union industry, how we adapted to extraordinary circumstances, and our goals for the year to come.

Click here to see the full report.

More Blogs

How to Benchmark Credit Union Performance Against the Economy

How to Benchmark Credit Union Performance Against the Economy

Credit union executives and finance leaders face an increasingly complex task: explaining financial performance in a way that is both accurate and actionable. Traditional benchmarking approaches focus on two perspectives: Internal Trends – How your own institution’s...

Why Who You Benchmark Performance Against Matters More Than You Think

Why Who You Benchmark Performance Against Matters More Than You Think

Too often, benchmarking is treated as a scorecard — a way to check performance against peers for board prep, audits, or strategic planning discussions. But the choice of peer group matters, it can help you tell a more complete story about your credit union’s performance and validate strategic decisions.

Callahan & Associates Celebrates 40 Years Of Credit Union Impact

Callahan & Associates Celebrates 40 Years Of Credit Union Impact

Washington, DC – On April 1st, 2025, Callahan & Associates proudly marks its 40th anniversary, celebrating four decades of innovation, leadership, and commitment to serving the credit union industry. Since its founding in 1985, Callahan has been at the forefront...

Expertise Matters. Be The Partner Clients Trust. 

Expertise Matters. Be The Partner Clients Trust. 

For credit union suppliers to be considered indispensable, it’s more important than ever to know their clients' and prospects' businesses inside and out. Credit unions are looking for more than just basic products and services from their suppliers – they need partners...

Understanding Credit Union Financial Reports

Understanding Credit Union Financial Reports

The ability to understand a credit union’s financial performance is one of the most vital skills for industry suppliers and service organizations. Armed with this knowledge and having a basic understanding of a credit union’s financial reports can help sales and...

Navigating The NCUA’s 2024 Supervisory Priorities

Navigating The NCUA’s 2024 Supervisory Priorities

In today's changing financial landscape, credit unions face a host of challenges when it comes to maintaining stability and ensuring member protection. Recently, the National Credit Union Administration (NCUA) outlined its supervisory priorities for 2024, highlighting...

Insights And Advice For Credit Union Leaders

Insights And Advice For Credit Union Leaders

Are you new to a leadership role or preparing for one? Are you focused on empowering future leaders? Are you a veteran leader looking to be inspired? We recently asked new and established leaders what it means to embrace different leadership styles, encourage culture changes, and what advice they have for the next generation of leaders.

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.