Callahan’s 2020 Impact Report

For 35 years, thousands of credit unions have trusted Callahan & Associates to provide comparative analysis and strategic insight. Our 35th year, 2020, was nothing like the previous 34.

The Federal Credit Union Act that launched the movement was passed during the Great Depression. Although today’s context is different, the needs of members are just as real. One of the aspirations we hear from many credit unions is how they’re committed to becoming — or remaining — a pillar of their community.

At Callahan, we also talk a great deal about purpose. Our work across the industry has shown that innovation comes easiest for organizations that have a clear purpose that everyone understands and on which everyone agrees.

As we look at the contributions Callahan made to credit unions in 2020, it was also exciting to see how our team came together.

From virtual roundtables and planning sessions to our second Purpose Symposium and the development of impact tracking tools and dashboards, our team tirelessly focused on giving credit unions the context and inspiration to deliver member value.

Helping credit unions thrive is in our DNA at Callahan & Associates. We combine credit union data and analytics with insight from the industry’s best minds to identify market opportunities, solve shared challenges, and discover ways credit unions can better serve their members.

Our 2020 Impact Report contains our reflections on the past year, how Callahan served the credit union industry, how we adapted to extraordinary circumstances, and our goals for the year to come.

Click here to see the full report.